INTRODUCTION
This two-day workshop, specifically tailored for the Industrial Sector, will delve into the crucial topics of Safety & Communication: Fostering a Psychologically Safe Environment for Meaningful Conversations. In the context of today’s fast-paced and demanding work environment, the significance of effective communication and a psychologically safe workplace cannot be emphasized enough. This workshop is meticulously designed to provide participants with the necessary tools and knowledge to foster a culture of safety and open communication, thereby enabling meaningful conversations that drive productivity, collaboration, and employee well-being.
COURSE OBJECTIVES
This course will introduce you to some of the key concepts of effective communication in the workplace.
- Understand the concept of psychological safety and its impact on workplace communication.
- Identify barriers to effective communication and learn strategies to overcome them.
- Develop skills to engage in meaningful conversations that promote safety, trust, and a coaching mindset.
- Learn techniques for active listening, powerful questioning, and providing support in coach-like conversations.
- Explore the role of leadership in fostering a psychologically safe environment and promoting a coaching culture.
- Acquire conflict resolution techniques to address challenging conversations with a coaching approach.
- Develop strategies for creating a culture of continuous improvement through feedback, accountability, and coaching principles.
COURSE CONTENTS
DAY -1
- Module 1: Introduction to Psychological Safety
- Understanding the concept of psychological safety
- Exploring the benefits of a psychologically safe workplace
- Recognizing the impact of communication on safety culture
- Module 2: Barriers to Effective Communication
- Identifying common barriers to effective communication in the industrial sector
- Overcoming language and cultural barriers
- Managing hierarchy and power dynamics
- Module 3: Building Trust and Relationships
- Developing trust within teams and across organizational levels
- Establishing rapport and fostering positive relationships
- Encouraging collaboration and teamwork
- Module 4: Meaningful Conversations for Safety
- Techniques for initiating and engaging in meaningful conversations.
- Active listening and effective questioning
- Providing constructive feedback and recognition
DAY-2
- Module 5: Leadership’s Role in Fostering Psychological Safety and Coaching Culture
- The role of leaders in creating a psychologically safe environment
- Strategies for promoting open dialogue, participation, and a coaching mindset
- Leading by example and setting clear expectations
- Module 6: Conflict Resolution and Challenging Conversations with a Coaching Approach
- Managing conflict and addressing difficult conversations
- Applying coaching principles to de-escalate tension and promote understanding
- Utilizing negotiation and compromise techniques
- Module 7: Creating a Culture of Continuous Improvement through Feedback, Accountability, and Coaching
- Promoting a culture of feedback, accountability, and continuous improvement
- Embracing coaching principles for growth and development
- Leveraging coaching techniques for ongoing learning and improvement
TIMING: 08:00 – 03:00
Assessment
Formative assessment:
- Group and individual activities.
Case studies
- Presentations
- Exit tickets
- Self-assessments and reflections
Summative assessment:
- Written assessment to be done at the end of the course (MCQ and short Questions) via Google form
- Learners must achieve a minimum of 50%
Target Audience:
This workshop is ideal for managers, supervisors, HR professionals, safety officers, team leaders, and any professional working in the industrial sector committed to creating a safe and productive workplace. Participants will gain the skills and insights necessary to foster a psychologically safe environment, enhance communication, and promote a coaching culture within their organizations by attending.
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Course Methodology
The learning methodology uses a mixture of presentations, discussion, case studies, video content and interactive exercises to transform participant knowledge into hands-on practice in a safe environment.
Certification:
Upon successful completion of the course and assessment, candidates will be awarded Effective Safety Communication Skills certificate from ASSP.
